Ryan

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  • Buyer and Seller Protections

    Buyer Protections How am I protected as a buyer? Our top priority is ensuring trust between buyers and sellers. You can shop with confidence on Jawa knowing that all listings are digitally moderate...

  • Returns and Refunds

    Returns on Jawa You are protected every time you make a purchase on Jawa through our Jawa Money Back Guarantee. We will give you a full refund if your item never arrived or does not match the listi...

  • Filing an Insurance Claim

        Where to start: The first step is to always notify Jawa of any damage or issues with your sale via support@jawa.gg. Your claim may require information from the buyer that Jawa may assist in ga...

  • Seller Insurance Requirements

    How should I package my insured PC? So you sold your PC and now it's time to pack it up for shipping - if you haven't followed the guide from our YouTube video then please check it out or adhere to...

  • Purchasing an Item

    How can I make sure I'm getting a good deal? If you want to talk to other PC building enthusiasts to understand how good a deal is, head over to our Discord community and ask your questions under t...

  • Shipping & Payment Processing

    Who pays for shipping? When a seller lists a product, the seller can opt to use a shipping label provided by Jawa, or they can provide their own label. Some sellers may require you to cover shippin...

  • Shipping a Product

    Who pays for shipping? The buyer pays for shipping. The shipping cost is calculated using the seller’s address and buyer’s address and the cost is added to the total product price at checkout.   ...

  • Getting Paid

    When will I receive the payment for my item? Your payout will be initially transferred into your Stripe seller balance 2 days after the buyer receives the item, then will be initiated within 1-2 d...

  • Preparing Your Sold System

    For the latest and greatest tips for being the best seller you can be on Jawa, check out our newly launched Seller Academy     Windows Updates and Driver Installations Once of the first things you...

  • Jawa Certified GPUs

    What is a Jawa Certified GPU? A Jawa Certified GPU has been inspected and tested using some common benchmarking applications to guarantee it's expected performance. Jawa Certified GPUs are also dus...